About Us

Welcome to BixMAX β€” your one-stop online shopping destination designed to bring convenience, affordability, and style right to your fingertips. At BixMAX, we believe in making shopping easy, fast, and enjoyable for everyone.

Whether you're looking for fashion, groceries, electronics, home essentials, or lifestyle products, BixMAX offers a curated selection of high-quality items from trusted vendors β€” all at competitive prices.

We're passionate about delivering exceptional customer experiences, with a sleek interface, fast delivery options, flexible payments (including Pay on Delivery and online payment), and real-time order tracking.

Our mission is to empower shoppers across Ghana and beyond with access to a secure and seamless e-commerce platform they can trust.

Our Services

At BixMAX, we offer a range of digital retail services to meet the everyday needs of our customers with ease and reliability. Below is a list of what we proudly provide:

πŸ“ Our Blog

Stay updated with the latest tips, product news, trends, and shopping insights from BixMAX. Whether you're a shopper, seller, or enthusiast β€” our blog has something valuable for you.

Top 10 Shopping Tips to Save More on BizMAX

Discover how to get the best deals, use discount codes, and find high-quality products for less.

How Our Order Tracking Works

Learn how to monitor your order status in real-time from the moment you place it to delivery.

5 Must-Have Gadgets You Can Get for Under β‚΅300

Explore affordable tech deals that are perfect for school, work, and entertainment.

πŸ“˜ Documentation

Get step-by-step guides and resources to help you use BixMAX efficiently. Whether you're a customer or a seller, our documentation is here to help.

πŸ” How to Place an Order

1. Browse categories or use the search bar to find your product.
2. Tap "Add to Cart" to save items.
3. Visit your Cart to review selections.
4. Click "Checkout" and fill in your delivery info.
5. Choose payment method (Paystack or Cash on Delivery) and place your order.

πŸ“¦ Track Your Order

After placing your order, you’ll receive an Order ID.
1. Go to our tracking page.
2. Enter your Order ID to view live status updates.
3. Follow your order as it progresses: Processing β†’ Confirmed β†’ On The Way β†’ Delivered.

🧾 Payment & Invoices

We accept:
- πŸ’³ Online payments via Paystack (Visa, MasterCard, MoMo).
- πŸ’΅ Cash on Delivery in select areas.

Your receipt will be shown after checkout and can also be emailed. Save your Order ID for reference.

πŸ› οΈ Need Help? We're Here for You

If you’re facing issues, want to report a bug, or simply have a question, our support team is ready to assist you.

πŸ“¨ Contact Us

πŸ“ž Quick Help Options

❓ Frequently Asked Questions

Have a question? Check below before reaching out β€” you might find your answer here.

Simply browse your favorite items, add them to your cart, and proceed to checkout. You can choose Pay on Delivery or Online Payment.
Delivery typically takes 1–3 business days within major cities, and 3–5 days for outskirt areas.
We accept Mobile Money, Bank Cards (via Paystack), and Pay on Delivery (where available).
Yes! Use your Order ID on our Order Tracking page to see real-time updates.
Items can be returned within 5 days if they’re unused and in original condition. Read our full policy in the documentation.

Privacy Policy

This Privacy Policy explains how BizMAX collects, uses, and protects your information when you use our website.

1. Information We Collect

We may collect personal details you provide when placing an order or contacting us, such as:

2. How We Use Your Information

We use your information to:

3. Sharing of Information

We do not sell or rent your data. We may share your info with trusted partners only for purposes like:

4. Cookies and Tracking

We may use cookies to enhance your browsing experience, track usage, and store preferences. You can disable cookies in your browser settings.

5. Data Security

We implement security measures to protect your data. However, no online transmission is 100% secure, so use at your own risk.

6. Your Rights

You can request to access, update, or delete your personal data by contacting us at support@bixmax.store.

7. Third-Party Links

Our site may link to external sites. We’re not responsible for their privacy practices. Always review their policies before providing data.

8. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns about our privacy practices, email us at support@bixmax.store .

Terms of Service

Welcome to BixMAX! These Terms of Service govern your use of our website and services. By accessing or using BizMAX, you agree to be bound by these terms.

1. Use of the Website

You must be at least 13 years old to use this website. You agree to use BizMAX for lawful purposes only.

2. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order. Online payments are processed securely via trusted gateways like Paystack.

3. Returns and Refunds

We accept returns within 5 days of delivery for eligible items. To start a return, contact our support team. Refunds are issued based on the original payment method.

4. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

5. Intellectual Property

All content on BizMAX (logos, text, images) is owned or licensed and protected by copyright laws. Do not reuse without permission.

6. Limitation of Liability

We are not liable for any indirect or consequential loss or damage arising from the use of our website or products.

7. Changes to Terms

We may update these Terms of Service from time to time. Continued use of BizMAX after changes means you accept the new terms.

8. Contact Us

If you have any questions about these terms, please contact us at support@bixmax.store .